During video call sessions, I will be in a room where you cannot be overheard or seen on my screen by anyone else. (For your own safety and privacy, I recommend you do the same.) I do not record the sessions.
While video call platforms offer degrees of security and encryption, it is not possible to guarantee how the companies providing these services will handle data relating to the call. Also, with some platforms, it might mean both the call and your number is logged on my device. I do not store your name in my digital address book but, with a service such as WhatsApp, the operating system might recognise your number and link it to emails or texts we have exchanged.
Counselling is confidential. This means I will not share information about you with a third party unless you consent to that disclosure.
So, I will not tell anyone that you attend therapy, or what you say in our sessions, without your permission to do so. There are circumstances when I might have no choice but to share information about you, even if you do not agree to this happening.
These are:
Where possible, though, I will always seek your consent before any disclosure.
I am registered with the Information Regulator (Registration number: 0001545/2022-2023-IRRT/PR) and any information that I keep is subject to the terms of section 55(2) of the Protection of Personal Information Act 4 of 2013.
To begin working together, I will record your name and preferred contact details (for example, telephone number, email address). I use this information only for essential administrative tasks: contacting you and arranging appointments. I do not share it with others without your consent unless I am legally or ethically required to do so, as in the confidentiality statement above.
During our work, you might verbally share a range of sensitive personal information, but I do not routinely record it. I might sometimes make brief notes about our sessions, but these are kept separately from your contact details and are anonymised, so they do not identify you.
If you have any other questions about privacy or confidentiality, then please contact me and I will attempt to resolve your query as soon as possible.
My website host Xneelo uses various processes to monitor when and how the site is visited, and I also do this via Google analytics. I do not have access to any of your personal data within these systems, which only show me anonymised numerical information about the site’s usage.
This statement was last updated 01/03/2023.
If you are a registered integral therapist, hypnotherapist, or management coach who is interested in joining the Kensho team, please apply by filling out our online application form.
Due to limited availability of space for pro-bono services, you have the opportunity to receive free treatment if you volunteer to participate in longitudinal research designs. As a voluntary participant, you may need to undergo a pre-mental health assessment and complete follow-up surveys during or after the treatment. If you are interested, please fill out the form and I will contact you if there are any available slots.
